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Way & Words

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Katharine

A group of people standing with thought bubble cut outs that express miscommunication

June 3, 2025 · In: Corporate Communications, Internal Communications

It’s Gonna Take a Lot More Than a Company All-Hands

This article – written by Kate – originally appeared in the June 2025 CollectivNews – the CommsCollectiv enewsletter on June 2, 2025. To learn more about CommsCollectiv, visit commscollectiv.com. I…

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May 28, 2025 · In: Branding, Corporate Communications, Marketing

Being Memorable: Repetition, Novelty and Emotional Resonance

What does it take to be memorable?  That’s really the crux of any good communications or marketing function: sticking in people’s memory; being top of mind when they need a…

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May 21, 2025 · In: Branding, Corporate Communications, Reputation Communications, Uncategorized

New Ebook: A Brand Worth Curating 

I really thought about naming this short guide book “How to stop pumping out boring sh*t that doesn’t work” but that seemed a bit harsh. It’s hard to be visible…

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Script text that says "It's fine to just call things what they are sometimes"

May 13, 2025 · In: Branding, Corporate Communications, Uncategorized

Don’t Try to Brand Everything

Don’t try to “brand” everything  Might seem counterintuitive: a comms and brand expert telling you not to brand everything, but let me explain. A brand and the various ways it’s…

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Espresso cup on a table next to a laptop and a pen and paper

May 7, 2025 · In: Corporate Communications, Crisis Communications, Customer Communications, Internal Communications

Comms Superpower: Root Cause Analysis

You know what a Comms superpower is? Root cause analysis. I don’t mean like a technical one like the engineering team puts together after an incident, I mean like getting…

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Typerwriter image with a page that says Communication is not Public Relations

March 10, 2025 · In: Corporate Communications, Customer Communications, Internal Communications, Reputation Communications

Communications ≠ Public Relations

I debated tackling this topic because I have a strong background in Public Relations (PR) and I don’t want to diminish the value of PR, but I’ve seen too many…

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